Returning Student Registration Form
The Returning Student Registration Form (formerly Demographic Updates Form) is available to families from September 9 to October 5. This form is accessed via the Parent Portal and is an opportunity each year to review and update student information and also includes our yearly permissions and consents.

September 14th, 2026

How to Raise a Concern

How to Raise a Concern

We want families to feel comfortable reaching out when they have questions or concerns about their child’s education or well-being. In most cases, concerns can be resolved quickly by connecting directly with school staff.
 

If you do have a concern, here are the steps to follow:
 

  • Start by speaking with your child’s teacher or ECE. They are often best positioned to address questions about your child’s learning or classroom experience.
  • If the concern isn’t resolved, contact the school principal to continue the conversation and work toward a solution.
  • If you need additional support, HRCE’s Family Navigators are here to help. They can provide guidance and connect families with helpful resources and supports. They can be reached at connect@hrce.ca.
  • If the concern still isn’t resolved, a formal review process can be requested and the matter will be looked into by the appropriate HRCE Director.
  • The final step is for the concern to be reviewed by the Regional Executive Director.
     

You can learn more about the process here or by reviewing the Parent/Guardian Concern Policy.